Customer Success Representative
Houzy is a leading company in Switzerland, specializing in connecting clients who want to carry out home improvement projects with construction professionals.
Recently merged with Devis,ch and supported by UBS and Baloise, its majority shareholder, Houzy is committed to simplifying the search for the best experts to assist homeowners with their projects.
As a maternity leave replacement, we are hiring for a fixed-term contract from 01.02.2026 to 30.06.2026 a:
Customer Success Representative to join our partner services team based in Zurich.
Tasks
- Manage and monitor partner companies
- Handle incoming calls and emails
- Process complaints and resolve issues
- Sell and renew partnership contracts
- Maximize partner satisfaction
- Perform various administrative tasks
Requirements
- Strong verbal and telephone communication skills
- Results-oriented and customer-focused
- Strong commercial mindset
- Dynamic, autonomous, and sociable
- Tenacious and detail-oriented
- Bilingual in German/English required; French is a strong plus
- Good command of IT tools
- Excellent spelling and writing skills
If you are motivated to join a dynamic and fast-growing team, don’t hesitate to apply now!
Houzy AG
Houzy entwickelt die führende Plattform für Wohneigentümer in der Schweiz mit starken Partnern, viel Expertenwissen und einer schnell wachsenden Community.
