Senior Client Success Manager / Account Manager (m/f/d)

Munich, Germany

fulfin is revolutionizing how online SMEs finance their growth.

Young and fast-growing online businesses do not have reliable access to working capital, which prevents them from realizing their full growth potential. Online merchants struggle to get financing from banks because the banks don't understand their business. fulfin solves this problem by supporting online companies with fast, flexible and fair financing and providing tools to helping them make better financial decisions. In doing so, we accelerate the company's growth so they can get back to what they do best: Selling online.

To continue our strong growth, we are looking for a Senior Client Success Manager (m/f/d) for our location in Munich.


  • RELATIONSHIP As a Client Success Manager (m/f/d) you are responsible for the support and further development of our top customers.
  • COOPERATE You act as the face of the customer and are the preferred contact for our steadily growing portfolio of existing customers.
  • VISION As a sparring partner of our customers you recognize their needs and challenges, know their worries and help them to grow.
  • GROWTH You will continue to expand our team, participate in the acquisition of new colleagues and you will be professionally responsible for them.


  • SERVICE & PROACTIVITY Your charm and empathy result in absolute service orientation and the fun of dealing with others.
  • EXPERTISE You have a degree in economics or a comparable field and have several years of experience in sales, key account or client/customer success management.
  • FINTECH & STARTUP ATMOSPHERE You feel comfortable in the FinTech sector and enjoy taking on responsibility in a fast-growing company.
  • BILINGUAL You are fluent in German at native level and have a very good command of English.


  • EXCITING We are at the most exciting stage of a FinTech and you have the chance to actively shape fulfin.
  • DEVELOPMENT & PERSPECTIVE Personal development is an essential thing to us. We offer you an excellent perspective with the opportunity to take responsibility, varied and challenging work, think outside the box and become the best version of yourself.
  • AWESOME TEAM We are passionate, highly motivated, more than 10 nations, treat everyone with respect, never take ourselves too seriously and realize the fulfin vision together. We love socializing.
  • FLEXIBILITY & MORE Flexible working hours in our modern office in Munich, mobile working and fair and attractive compensations & benefits are part of our culture.

We look forward to receiving your detailed application, stating your possible starting date and your salary expectations

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Updated: 1 week ago
Job ID: 3144050
About fulfin - financing ecommerce
Mit fulfin helfen wir gesunden eCommerce-Unternehmen liquide zu bleiben, um neue Waren einzukaufen. Wir helfen ihnen so schnell und flexibel bei ihrem Wachstum.
11-50 employees
Banking & Financial Advisory
München, Germany
München, Germany
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