Cherry Ventures
Cherry Ventures

Head of People- Ecommerce Saas (London)


Cherry Ventures is supporting our portfolio with this hire

About Swap

Say hello to The Commerce OS. We are a global, small, and vibrant team dedicated to making life easier for our e-commerce clients. We are backed by amazing angels from Wayflyer, Zalando, Klaviyo, Pleo, and Brookfield as well as Tier 1 VCs.

About the Role

We’re seeking a dynamic and experienced Head of People to lead our Human Resources and People function at Swap. This pivotal role involves managing and supporting our team across the globe, including our central hubs in London, New York, Amsterdam, and Israel. To cultivate a more positive company culture, we encourage you to work at our lovely brand-new, central London office on a hybrid basis. Scale-up experience is essential to be successful in this role.

About You

  • Education & Experience: Bachelor's degree in a related field with experience in leading global benefits and wellbeing strategies.
  • Knowledge: Comprehensive knowledge of benefits policies, trends, laws, regulations, and system tools and technologies in the US and UK. Familiarity with multiple countries, specifically the UK and US, is a plus.
  • HRIS Technology: Strong familiarity with HRIS technology.
  • Strategic Thinking: Ability to see broad strategic HR issues and propose effective solutions.
  • Collaboration Skills: Strong collaboration skills in a complex environment with multiple stakeholders.
  • Relationship Building: Skilled at building cross-functional relationships with global partners.
  • Strategic & Technical Level Operation: Ability to operate at both strategic and technical levels.
  • Scaling Experience: Proven experience in scaling a company from Series A to B and beyond.

We will not consider applicants with large traditional corporate backgrounds.

Key Responsibilities

  • Strategic Planning: Collaborate with the executive team to align people strategies with Swap's business objectives, ensuring our HR initiatives support our growth goals.
  • Cultural Leadership: Shape and nurture the company culture, fostering an environment that reflects Swap's values and mission.
  • Employee Relations: Build strong employee relationships, addressing conflicts proactively and maintaining a positive and productive work environment.
  • Employee Engagement: Develop and implement initiatives that promote employee engagement and satisfaction, ensuring a motivated and committed workforce.
  • Lifecycle Management: Manage the entire employee lifecycle, from onboarding to offboarding, ensuring a seamless and supportive experience for all team members.
  • Recruitment: Lead the recruitment process to attract, hire, and retain top talent, building a team that drives Swap’s success.
  • Professional Development: Create and manage programs for professional development, leadership training, and career progression, enhancing employee skills and growth.
  • Performance Management: Design and oversee performance review processes that align with Swap’s goals, providing constructive feedback and addressing performance issues effectively.
  • Compensation & Benefits: Develop and manage competitive compensation and benefits plans that attract and retain high-performing employees.
  • Diversity & Inclusion: Champion diversity and inclusion efforts, ensuring a workplace where all employees feel valued and can thrive.
  • Organizational Alignment: Align Swap's structure, culture, and workforce with our strategic objectives, ensuring cohesion and efficiency.
  • Compliance: Ensure compliance with local and international employment laws and regulations, protecting the company and its employees.
  • HR Policies: Develop, implement, and refine HR policies and procedures that meet Swap’s evolving needs and legal standards.
  • Data-Driven Decisions: Leverage data and analytics to inform decisions on workforce management, planning, and optimization, driving strategic HR initiatives.

Perks and Benefits

  • Competitive salary and employee share options
  • Competitive holiday allowance (plus public holidays)
  • Maternity/Paternity/Adoption Leave
  • Flexible working hours
  • Accelerate your learning potential working at a high-growth startup
  • The opportunity to work with a stellar team all around the world

Our Commitment to Diversity and Equality

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.

Cherry Ventures is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Updated: 3 days ago
Job ID: 11788005
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Cherry Ventures

11-50 employees

Cherry VC is an early-stage venture capital firm led by a team of entrepreneurs with experience building fast-scaling companies such as Zalando and Spotify.

  1. Head of People- Ecommerce Saas (London)