Work for a medical device company, that wants to make the life of people with diabetes easier. Interested in medicine, you are able to help people and gain a new experience to grow personally and professionally. Additionally, you are able to work fully remote and within your own home.
Tasks
- Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System
- From responding to inbound calls, being responsible for orders, coordinating product shipment to customers
- Providing support and direction to customers, resolve their issues in a timely and empathetic manner
- Encouraging customers?'? compliance with product utilization
Requirements
- A native level of German and a good level of English
- Enthusiasm about medicine and affinity for providing help
- Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Portugal for an international career and life experience
- Having a valid Portuguese work permit (required).
Benefits
- Type of contract: yearly or 6-month contract, renewable
- Working hours: full time (40h/week) on rotating shifts (nightshifts included, schedule 24/7)
Salary Conditions(*): You have 2 options:
a) Including free accommodation (shared flat, all bills included): 1100€ gross/month
b) Excluding accommodation: 1300-1600€ gross/month
(*) Compensation during training period if successful (5-20 days): 90% of normal wages.
For international candidates:
- Reimbursement of your initial flight expenses after contract signing
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
- Real career opportunities in different career paths
- (*) Compensation during the training period if successful (5 days): 90% of regular wages
What should you expect from living in Portugal?
- Colorful cities and a rich cultural history
- Delicious Portuguese cuisine and famous café culture
- Friendly people, good vibes, and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment