Blu Selection
Blu Selection

Social Media Content Moderation (German Speaker)

Employee
Customer Service

Are you passionate about ensuring a safe and enriching online experience for users worldwide? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we have a great opportunity to start your career as Social Media Content Moderator in one of Europe's most vibrant cities - Lisbon.

Tasks

  • Reviewing various types of content (videos, images, text, and audio) in accordance with policies.
  • Classifying the typology of content (videos, images, text, and audio) based on established processes and policies.
  • Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.
  • Ensuring user and brand safety through effective content moderation practices.
  • Disclaimer: Please be aware that these tasks involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news.

Requirements

  • A native-level proficiency in German and a minimum B2 level of English
  • A valid Portuguese work permit (required)
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • Keeping up-to-date with social media trends and practices
  • Resilience to sensitive content, demonstrating emotional maturity and professional detachment
  • Motivation and commitment to perform the assigned tasks effectively
  • Excitement about intercultural communication and embracing the expatriate lifestyle

Benefits

  • Type of contract: Unfixed term contract, 30 days probation period
  • Working hours: full time (40h/week) Monday- Sunday 8:00-20:00
  • Salary conditions: 1,450 € gross/month + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month
  • Health insurance after 6 months
  • Paid professional training
  • Employee discounts
  • Fun and engaging company-wide initiatives
  • Excellent work culture

For international candidates:

  • Reimbursement of your initial flight expenses after 3 months
  • Up to 400 € for accommodation/ months for first 4 months
  • Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

Updated: 2 days ago
Job ID: 11837162
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Blu Selection

11-50 employees
Staffing and Recruiting

Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.

  1. Social Media Content Moderation (German Speaker)